Privacy Policy

1. Who We Are

APMH Moores Rowland is a Chartered Accountancy and advisory firm headquartered in Mumbai, India, with offices in Bahrain, Saudi Arabia, UAE, and Singapore. We are a member firm of Moores Rowland International.

Data Controller: APMH Moores Rowland
Contact: info@apmhmooresrowland.com
Phone / WhatsApp: +91 82912 78383

2. Information We Collect

Information you provide directly

• Name, email address, phone number (via contact or consultation forms)
• Company name and designation
• Business enquiry details and messages
• Information submitted when downloading our V-Card or requesting a callback

Information collected automatically

• IP address and approximate geographic location
• Browser type, operating system, and device type
• Pages visited, time spent, and navigation patterns
• Referring website and search keywords
• Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use the information collected to:

• Respond to your enquiries, proposals, or consultation requests
• Send you tax alerts, GST updates, and regulatory insights (only with your consent)
• Improve the content, functionality, and user experience of our website
• Comply with legal and regulatory obligations applicable to our firm
• Detect and prevent fraud or unauthorised access

We do not sell, rent, or trade your personal data to third parties.

4. Legal Basis for Processing

Where applicable (including under India's Digital Personal Data Protection Act, 2023 and GDPR for our international visitors), we process personal data on the following bases:

• Consent — when you submit a form or subscribe to our insights
• Legitimate interests — to improve our website and services
• Legal obligation — to comply with applicable laws and regulations
• Contract — to fulfil an engagement or service agreement

5. Data Sharing

We may share your information with:

• Service providers — Mailchimp (email), Airtable (CRM), and analytics tools operating on our behalf under data processing agreements
• Moores Rowland network firms — when your enquiry involves cross-border advisory
• Regulatory bodies — if required by law, court order, or governmental authority

All third-party providers are contractually bound to handle your data securely and only for the purpose specified.

6. Data Retention

We retain personal data only as long as necessary for the purpose it was collected, or as required by law:

• Enquiry / contact form data — up to 3 years from last contact
• Client engagement records — as required by ICAI and applicable tax laws (typically 8 years)
• Newsletter subscription data — until you unsubscribe

7. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your experience. Types of cookies used:

• Essential cookies — required for the site to function
• Analytics cookies — help us understand how visitors use the site (e.g., Google Analytics)
• Preference cookies — remember your settings and choices

You can control cookie settings through your browser or via the cookie consent banner on our site. Disabling non-essential cookies will not affect core site functionality.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data ("right to be forgotten")
• Object to or restrict our processing of your data
• Withdraw consent at any time (without affecting prior processing)
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, email us at info@apmhmooresrowland.com with the subject line "Data Request".

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include secure HTTPS transmission, access controls, and regular security reviews.

However, no method of internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to external sites (e.g., Moores Rowland International, LinkedIn, YouTube). We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies.

11. Children's Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

• Email: info@apmhmooresrowland.com
• WhatsApp: +91 82912 78383
• Address: APMH Moores Rowland, Mumbai, Maharashtra, India